Shipping Policy

Thank you for shopping with NAKED. We strive to provide a reliable and efficient shipping experience to all our customers within the United States.

Order Processing

All orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after payment confirmation.

Shipping Time

Once your order is processed, please allow 7-12 business days for delivery within the United States. Delivery times are estimates and may vary due to carrier delays, weather conditions, or unforeseen circumstances.

Shipping Costs

Shipping fees are calculated and displayed at checkout. Please review these charges before completing your purchase.

Tracking Information

After your order is shipped, a tracking number and shipment details will be sent to the email address provided at checkout. Tracking updates may take 24-48 hours to appear.

Returns and Refunds

If you wish to return a product, you may do so within 14 days of receiving your order. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Once we receive and inspect your return, refunds will be processed within 5-10 business days using the original payment method.

Order Cancellations

Orders can be canceled within 12 hours of placing them. Please contact our customer service immediately at tchaochris3762@gmail.com to request cancellation. After this window, we may have already begun processing your order, making cancellation impossible.

Shipping Address Accuracy

It is essential to provide an accurate shipping address during checkout. NAKED is not responsible for delays or losses if the shipping address is incorrect or incomplete.

Delivery Issues

If your package is delayed, lost, or you have any concerns regarding your shipment, please contact our customer support at tchaochris3762@gmail.com for assistance.